800 Answering Service

An 800 answering service is one that utilizes a toll free number, such as an 800, 888, or 877 number. These calls are free to the caller, but the service will pay for the minutes accrued on the number. The toll free answering service is extremely popular for large companies, but the service is also great for smaller companies wanting to provide exceptional customer service.

An 800 answer service creates a convenient way for a customer to call into a company without having to worry about a high phone bill. The answering service can either provide a company with a toll-free number, or a company's existing toll-free number can be transferred to the answering service.

What can 800# answering services provide a company?

  • Basic Message Taking
  • Dispatching of Messages by Pager, Fax, E-mail or Voice Mail
  • Paging
  • Inbound Order Taking
  • Voice Mail Options
  • Local Telephone Numbers
  • IVR options ( Interactive voice response)

The above are just a few of the services that toll-free answering services can provide. Some 800-number answering services can provide an overflow option. In this situation, when a customer calls your 800-number and all operators are busy, the call would automatically be forwarded to the answering service. Even though the customer is talking to an answering service, they will never know the difference. The answering service would answer the call just like it was the originating company.

When looking into 800-number services, a great resource is Clari.net. This site gives a list of current resources to help make the right choice on an answering service. If a company is looking for a quote, this Clari.net page is the best place, as it offers free quotes on all your answering service needs.

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